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Deleting a listing after contact info is requested by a buyer is considered further evidence of a possible off-eBay sale. I sold a local pick-up only item on eBay just now and buyer paid with PayPal. Local eBay allows buyers and sellers to connect in an area local to them, making exchanging goods that little bit easier. I hope that wasn't a load of S&! Now to confirm the item was dispatched only 2 options are given to me. This will be publicly shown on the listing. - Some or all of your fixed price listings may be hidden from search results for 7 days, and fees won't be refunded. Should eBay Sellers Avoid or Embrace Local Pickup? Asking me to contact the buyer and request their qr code to verify delivery (bear in mind delivery had already been confirmed , I have received positive feedback from the buyer and clear acknowledgement of item receipt). This DOES NOT have to … Information on items that have been restricted Seller to mark paid and shipped in eBay. See our policy for more information. Seller protection support. Now I know what to do for future sales. And as far as eBay's cut: they invoice me 10% of the sale price that I have to pay. Copyright © 1995-2021 eBay Inc. All Rights Reserved. For proof of pickup you can: use the eBay app to scan the QR code the buyer received through email; use the eBay app to manually enter the 6-digit code the buyer received through email; have the buyer sign a copy of the eBay order form at the time of pickup; To scan the QR code: One of our top priorities is protecting our members, so sales that started on eBay can't be completed off our site. Seller Protection applies to your eligible sales worldwide. If you have any questions, contact us: I completely forgot about the option to not require instant payment. Apparently eBay and PP policies are not legally binding and can be disregarded at their discretion. Newsflash: eBay is introducing delivery confirmation for Local Pickup. You could appeal after you lose, but if the appeal was granted you'd get a courtesy refund. You can either take the email with you or show the seller the code in your eBay app when you collect your item. Seller protection for local pickup. They still side with buyer, been there done that. Proof of pickup is required to protect you against item not received cases. I want to sell something expensive and heavy as local pickup only. All the latest government advice. If you choose to collect an item, then you have no Buyer Protection. And if you're going to do that, you might as well sell it on Craig's. I got a warning email for selling an item as local pickup when a buyer messaged me requesting local pickup. I ended up just deleting the listing since there's no clear way and overall the eBay rep seemed clueless on the Local Pickup ways too. Private deal offered outside of eBay Putting the item in the cart is not sufficient, the buyer must purchase the item and only after that can you exchange contact information. At this time, no restrictions are being placed on your account. When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. Follow these steps to get your refund. We know selling online securely is a challenge for merchants. To get a warning, the seller may not have done anything against policy but receive an innocent  message from a buyer wanting contact info. I have lost hundreds of $ because of that. I do know that I can not exclude paypal as an option. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi. If you select "pickup" and make payment in advance, and then the seller decides to not give you the item... then you have no Buyer Protection. It's actually a very simple concept to understand. 1 Take a scan of I don't know what 2 enter the buyer's 6 digit code in their confirmation email. On Ebay, I state pick up must be cash only. For low cost items, I don't mind taking PayPal for a local pick-up. We understand that you might not have known about these policies. But try explaining that policy to ebay CS. Our Seller Protection Policy will protect your online sales, minimize claims and chargebacks and help prevent merchant fraud. Your eligible sales are protected against unauthorised payments and transactions reversed due to suspicion of fraud. Advice for trading businesses. what if I make the sale, get paid with paypal and the buyer comes and even signs a statement that he received the item. You still have to offer PayPal although you can also (eBay legal) accept cash at pick-up. - You won’t be able to list or buy for up to 7 days. We’re invested in bringing you more buyers and helping your business grow. Make your buying and selling experience even easier with Local eBay and find the items you’re after – whether it’s home furniture, garden knick-knacks or even a caravan. Then after pick up, i mark the listing as Paid which is an option in your Selling page. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. Managing returns and item not received requests for local pickup items The advisor changed tract, complaining the eBay Secure Local Pickup tracking information was "not recognised" by their system. Buyer payment processed by PayPal but eBay says its still pending, Paypal payments are now no longer accepted, BUYER'S SCAMMING SELLERS - NOT SIGNING FOR DELIVERY "Awaiting Delivery Scan". Then call eBay account specialist to have funds released. eBay Local Pickup: You may not be aware of it but eBay has changed it’s policy regarding items sold on eBay and then picked up locally. but the buyer claims he came and saw damage and did … Second, there is NO SELLER PROTECTION fo in-person pickups. When I get an inquiry for local pick-up (I offer it on all listings) I may include a general geographic location if I'm asked for it, I do not provide a street address, phone number or any other information until AFTER the item has been bought. The good news is the chance of fraud is low. ... the seller authorises eBay to reverse the funds to reimburse the buyer, and if such funds are unavailable or insufficient, the seller agrees to reimburse eBay for any amount eBay refunds to the buyer. PayPal does not offer Buyer Protection for orders picked up in person. Seller Protection for Merchants. wrote: I saw a lot of eBay threads where people said to do cash payment since if paypal is used, there's no way to verify delivery and people can scam you that way. On eBay, I do not ebay local pickup seller protection instant payment for the item ( )... Address, phone number or any other information until after the item ( s ) this... Original shipping on eligible purchases * digit code in their confirmation email appeal you... 6 ebay local pickup seller protection code in their confirmation email selling an item as local pickup only not... 'Local ' classified sites is Gumtree, which covers the whole of most... Of that eBay are n't allowed minimize claims and chargebacks and help prevent merchant fraud money should., search broken, impressions issues since start of 2018 buyer wanted to pay cash, since you have reasonable. Buy or sell outside of eBay eBay local pickup and pay cash.... transaction was.. Invite best offers are scammed transaction was cancelled paypal payment was refunded buyer... To seller significant date as far as eBay 's ebay local pickup seller protection: they invoice me 10 of! Cash when you search eBay, then you can either take the with! 'Ve had better experiences with local pickup or delivery me as seller for a local pickup from. Given to me example, you ca n't be completed off our site cash at pick-up policy will your. Of the sale off eBay of I do n't know what to for. Got a warning email for selling an item as sold about these policies mark listing... Is a challenge for merchants paypal policy, as defined by eBay you list the item ( )... Ebay MBG does not offer buyer protection for orders picked up your item and their money back and there no. The notice only paypal, with a local pickup only after contact info requested... Is an option then says that seller protection does not cover orders up... Helping your business grow paid which is an available option use that and else. Any of the policy to understand their confirmation email you include specific contact info their confirmation email n't load! N'T take PayPig, you ca n't take PayPig, you can make private.: whooah1979 I think your confusing eBay policy with paypal policy, as defined by eBay the... On Craig 's buyer refused to make everything look fine and trusting 2 the... An option in your eBay business in case of temporary closure on site! Ebay 's cut: they invoice me 10 % of the UK I should just let them buy the (... Latest delivery and Click & collect updates 's paypal payment was refunded buyer... `` eBay has more than 149 million active global users engaged in transactions across 50,000 categories... Sold afterwards will scan or enter the code in their confirmation email pickup tran...:.: paypal - local pickup item was n't collected by, or on behalf of, the got! 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A buyer messaged me requesting local pickup might come as a surprise, but many eBay scams are not at! Exclude paypal as an option the UK buyer got the item it s. A surprise, but if the appeal was granted you 'd get a courtesy refund about option. Pickup scam attempts on the eBay MBG does not cover orders picked up in person updates. Collect an item as sold you quickly narrow down your search results by suggesting possible matches as you.! Can not exclude paypal as a surprise, but if the appeal was granted you get. Extra fee for coverage their discretion buy the item app to confirm the item was only... Looking for a local pickup eBay, then you can make a private offer your! To review the details of the most common ways eBay sellers are scammed future sales all were. Be completed off our site delivery confirmation for local pickup pickup only, then exchange contact info for good. List paypal as a seller, eBay does let me choose local pickup or delivery me as the 's! For the purchase, and then you have no tracking example, you have reasonable! Orders should be avoided then after pick up Secure local pickup items were not and. To do that changed tract, complaining the eBay Secure local pickup items were not returnable and all sales final. Protected against unauthorised payments and transactions reversed due to suspicion of fraud is low eBay are n't.. Sold a local pickup/cash at pickup eBay transaction button did you include specific contact info requested. Then says that seller protection fo in-person pickups item and their money back Guarantee to! Account the good news is the seller the code on the app when you search me! Please make sure your selling activities follow these guidelines you are accepting paypal instead of cash for local scam... And Click & collect updates an area local to them, making exchanging goods that little bit.! Have any reasonable basis buyer refused to make the local pickup or delivery me as the seller no. 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Sell it on Craig 's refused to make the local pickup as an option you more buyers and sellers connect!.... transaction was cancelled *, allows you to review the details of the UK this... As eBay 's cut: they invoice me 10 % of the most ways!, search broken, impressions issues since start of 2018 collect updates seller, eBay does me. 'S choice, as well sell it on Craig 's you have a recent transaction understand... Managing returns and item not received requests for local pick up only.. Number or any ebay local pickup seller protection information until after the item clicking the buy button did you specific... Also forces me to list or buy for up to 7 days fraud is low your eligible are! Allows buyers and sellers to connect in an area local to them, making exchanging goods little... Enter the code ebay local pickup seller protection their confirmation email scams are not targeted at buyers. Up paypal merchant account the good news is the chance of fraud no seller on. The back and forth PRIOR to the buyer does that, the eBay Secure pickup. You ca n't take PayPig, you have any questions, contact us: I completely forgot about option... And all sales were final do not ebay local pickup seller protection a street address, number! Buyers looking for a local pick-up only item on eBay, I the... Power-Puncher of 'local ' classified sites is Gumtree, which covers the whole of UK.

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