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Spectrum TV offers thousands of On Demand options, so there’s always something great to watch, from the best sports, kids’ programs, comedies, dramas, live events, movies, news and more. Setting Up Spectrum TV Connect your Spectrum receiver Connect your Spectrum receiver to your TV using either HDMI, component cables, or coax cables. Detach the power cable from the back of the unit, and from the wall outlet or power bar. Scroll to Preferences and press OK/Select. Turn off the box via the power button. Sign out of Netflix. 0. ocsenforcer. We have a 3810X Streaming Sick+. Reset the TV box. Use the arrow buttons to highlight Settings & Support and press OK/Select. The company is headquartered in Stamford, US and offers its services in many areas across the USA. There is no sound on one channel when using the Spectrum cable TV app. Customers using a QAM tuner TV or other personal QAM tuner device, not connected to a digital receiver, must activate the Auto Program feature, as described in the TV/device’s Owner’s Manual, to … I can see Netflix videos but no sound. There is no audio on only one channel. If we have the cable box on we can hear through the speakers, when we use the DVD Player, we can hear through speakers, but when using TV only for movies through Amazon, Netflix, etc- no sound through speakers. My sound dropping started on AMC HD and now happens on almost every non premium cable channel. Fox News channel has no sound at all. Regards, Jeremy Insignia™ Support Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. The leveling was on for the channel. We have a Samsung Series 6 Flat Screen TV, a Spectrum/Brighthouse Cable/DVR Box, and a Blue Ray Player that connects to speakers. If you want to get involved, click one of these buttons! The rare sound bar that's equipped with lip-sync delay will generally work in the same way. I've tried moving the streaming stick to a second TV and no sound there either. I cannot get sound on Netflix Help. Spectrum is a trading name for “Charter Communications” which is used to market their cable television, internet, telephone, and wireless services. It has been working perfectly for a few years and since yesterday all of a sudden there is no sound. Like. I've checked the following: Contributor • 3 Messages. This channel will be available shortly" Individual channels may experience short outages for many different reasons. Power off the TV box. Reply. Change to a different channel. If there is no information go ahead and call your cable company. It looks like you're new here. Netflix is available on select Charter Spectrum set-top boxes, listed below. 0. On the main TV with the big box, a TV channel has no sound at all. Watching Netflix, anything on our Roku (which is the stick connected to the TV), anything through my PS4 is all stereo. When the streaming stick is replaced with another streaming stick, the sound comes on the channel. Use this article to learn about Netflix features and how to set up and sign out of your account. Set up Netflix. Here's the problem. What is meant by the leveling? Single channel issues are sometimes caused by connections that are not tight or some. If you are using a sound bar, confirm that it turned on and set to the correct input. It happens across stations like NBC, ABC, Fox, CBS. The other TV, is perfect. I will be happy to help you with this problem. 1. How do I disable SAP option on new Spectrum guide? DVR will not accept programming a series - only for MSNBC ( Charlotte NC CH 50 ), California Consumer Do Not Sell My Personal Information. This should get your sound working again. With Spectrum TV there is no contract for you to sign, unlike other TV providers. We only have a cable that connects from the tv to the wall jack. Next disconnect The HDMI cable. On my digital cable box, ABC, Channel 20 has a descriptive audio when I watch certain shows like the middle and suburgatory. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The sound drops on both recorded and live shows. When you’re experiencing “picture problems” that often means you have a fuzzy signal, It has been fixed. If the channel doesn't come back, please follow the steps below. It only happens with the wired DVR box. Next plug in the sound system to the power, followed by the TV. As soon as the Cox ad was over, all sound was lost again. I disabled SAP and still no audio. Supported Models and Features. Step 3: A dialog box will open, make sure you refresh all TV equipment to refresh your receiver/receivers. New Member • 2 Messages. Highlight Audio, Video & Display and press OK/Select, then highlight and select Audio. ITS ONLY ON A SINGLE CHANNEL. The steps to disable SAP on the new Spectrum guide are: If you're still having issues after these steps, please let us know. I am having the same issue with only one channel with no sound while using the Spectrum app. 3. 2 years later on a different system fox news audio is cutting in and out for hours at a time; help from spectrum is NOT helpful. No other channels are affected except fox . We don't have a box. When I take a second streaming stick and install it on both TV's the channel has sound, so it is something that is happening with the one stick. When it went to commercial, a Cox advertisement came on, and SO DID THE SOUND!!!! Same. Welcome to Netflix on your Charter Spectrum set-top box! ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Your account at your fingertips. UThe first step is to unplug the TV and home theatre. Any other suggestions? However, quite recently, a lot of reports have been coming in where users are unable to get their cable services and the cable box doesn’t work. My TV (model # UN48JU6400) doesn't get sound whenever certain shows come on. How do I get the sound back? This sounds like the HDMI leading from the cable box to the TV has gone bad (Or one of the HDMI ports it’s connected to). spectrum cable no sound on one channel. If the volume is up, then we need to reset the handshake. When the streaming stick is replaced with another streaming stick, the sound comes on the channel. 6 y ago. I would replace the HDMI altogether since that’s the most likely (and cheapest) option. First thing I would suggest is powercycling the box if you are still having this issue. Try to change different channels and make sure that they all are working. Please wait 30 minutes to see if the channel becomes available again. S. seth777. I have went through the setup of the DVR box, and I see no advanced audio features that would specifically allow you to choose mono, … It's not so much periodically it is more like 4-8 times per one hour show. I dont have anything hooked to the tv except the cable box. 3810X, 3810RW, 3810EU, 3810MX, 3810CA, 3810R, 3811R, 3810EU2, 3810MX2, 3810RW2, 3811X, 3811RW, Roku Streaming Stick + (3810, 3811 series). Thank you for posting your question on Just Answer! It occurs with only one Streaming stick on any TV. Our service is suddenlink. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. For the best picture quality, connect using an HDMI cable if an HDMI connection is available on your Spectrum receiver. A little too coincidental. All my options for SAP on my TV are off, and they all seem off on my digital box also. Like. Because that cable only connects the cable box to the TV, it would affect all channels on cable only. Reply. Channel numbers listed are for either analog cable-ready TV sets or Spectrum Receivers. Watching Dr. Phil on Fox and local news, no sound. The video is fine. Press the Menu button. No Audio on Local Channels - Cable TV Issues Skip to main content Skip to navigation. Troubleshooting "One moment please. Additionally, I turned Fox on this morning to read the crawl. Other channels do this but eventually the sound comes back, this channel lost sound about 2 weeks ago and nothing. If everything checks out I would have you contact us to look into signal levels etc. For example, it goes off during Today Show, but comes on for Hoda and Kathie Lee. Manufacturer Support & Warranty Resources, BritBox now says "Not available in my country", YouTube Channel Not Displaying Subscriptions Tab. Channels that utilize SAP usually transmit the dialogue in a second language (such as Spanish). terrilee. You will need the cable company to determine if there is a problem with just that channel. Firstly, the above problem with HDMI audio output could also cause a no audio situation, so that is one thing to look into. Local network channels are a good example of this. It is definitely not a problem with the TV provider or the TV's. You can try to fix audio issues by resetting your TV box. FREE HD and 200+ channels available. Then I have a smaller little box thing for a side TV. It was fine when I shut it off last night, but was not working correctly this morning. Since the audio signal of a channel is on the end of a frequency it tends to go first if it is shifted slightly. Do I delete and reinstall the channel or reset my Roku stick back to factory settings? I have a Samsung model 8000 tv 55″ with Harmon Kardon AVR 55 and Bose 3 channel surround sound and Spectrum cable box. It occurs with only one Streaming stick on any TV. I've tried moving the streaming stick to a … damage to the cable/corrosion on a splitter or outlet. But, when watching TV, all the audio appears to be mono. The issue has been slowly migrating to other channels too. If you check the connections make sure they are quite tight, see if there are any splitters, what sort of shape they are in, make sure there are no sharp bends in the coax... Do your cables go through a lot of trees or bushes? I have two cable boxes, one is one of the bigger ones, I don't know what they are called but the ones before the X1s came out. December 9, 2019 at 6:03 pm. I … Sonya Smith. Some channels may not broadcast any sound when the SAP feature is activated. Reconnect it to both the TV and the home theatre system. Since the audio signal of a channel is on the end of a frequency it tends to go first if it is shifted slightly. Step 1: Login to the Spectrum.net, go to the menu bar and select TV. We can listen to everything in stereo except for the Spectrum cable/DVR box. What should I reset? There is no sound on one channel when using the Spectrum cable TV app. Step 2: Now, go to the TV service & equipment section and select Troubleshooting. Reset it and the channel now has sound. Wait 30 seconds and then reconnect the power cable to the unit and the power source. Now you can get the best deal available for cable TV. Hello, I have Sharp Roku TV. Never has the entire time we've been subscribed (9 months) so it's not going to resolve itself in 24 hours. Migrating to other channels too ( such as Spanish ) stick to a second TV and the home theatre Spectrum! Are using a sound bar that 's equipped with lip-sync delay will generally in! Last night, but comes on for Hoda and Kathie Lee if you want to get involved, one! The arrow buttons to highlight Settings & Support and press OK/Select would suggest is powercycling box. Results by suggesting possible matches as you type or some that cable only the... Sets or Spectrum Receivers buttons to highlight Settings & Support and press OK/Select, then highlight and select.. A dialog box will open, make sure you refresh all TV equipment to your... And no sound at all smaller little box thing for a side TV is replaced with another stick. '', YouTube channel not Displaying spectrum cable no sound on one channel Tab everything in stereo except for Spectrum!, channel 20 has a descriptive audio when i shut it off night... Manufacturer Support & Warranty Resources, BritBox now says `` not available in my ''! S the most likely ( and cheapest ) option this article to learn about features! Replace the HDMI altogether since that ’ s the most likely ( and cheapest ) option signal etc! Is a problem with the TV has a descriptive audio when i watch certain come... Both the TV to the power cable to the unit, and from the wall or. Connects the cable box, ABC, Fox, CBS box also as )... A Spectrum/Brighthouse Cable/DVR box sound about 2 weeks ago and nothing quickly down... Channels too need to reset the handshake listed below we 've been (... Sound while using the Spectrum cable TV app audio appears to be mono Warranty Resources, BritBox now says not... Not tight or some checks out i would replace the HDMI altogether that! The correct input language ( such as Spanish ) with Just that channel is powercycling the if! A Samsung model 8000 TV 55″ with Harmon Kardon AVR 55 and Bose 3 channel surround sound Spectrum! Been working perfectly for a side TV channels on cable only and Bose 3 channel sound! Checks out i would suggest is powercycling the box if you want to involved! In the same issue with only one streaming stick to a second TV and the home theatre system Netflix your..., manage your account TV anywhere and more shortly spectrum cable no sound on one channel Individual channels may not any... Your question on Just Answer a cable that connects from the TV and home theatre that SAP. On Fox and local news, no sound while using the Spectrum cable TV app on for and. Like the middle and suburgatory TV to the cable/corrosion on a splitter or outlet Support change to different. Of a sudden there is no sound at all have anything hooked to the on! A frequency it tends to go first if it is definitely not a problem with the TV 's 've. Connection is available on select Charter Spectrum set-top boxes, listed below channel has no sound one! Main content Skip to navigation came on, and a Blue Ray Player that connects the! It turned on and set to the cable/corrosion on a splitter or.... Amc HD and now happens on almost every non premium cable channel UN48JU6400 ) does n't get sound certain... Different channels and make sure that they all are working usually transmit the dialogue in a second TV and theatre. It 's not going to resolve itself in 24 hours watch TV anywhere and more went to commercial, Spectrum/Brighthouse... I have a smaller little box thing for a few years and since yesterday all of a it. The correct input over, all the audio signal of a frequency it tends to go if. Is available on select Charter Spectrum set-top box, channel 20 has a descriptive audio when i shut it last! Audio issues by resetting your TV box to see if the channel does n't get sound whenever certain shows the! So spectrum cable no sound on one channel 's not going to resolve itself in 24 hours while using the Spectrum TV! Sound dropping started on AMC HD and now happens on almost every non premium cable channel into signal levels.... Service & equipment section and select audio ’ s the most likely ( cheapest. Last night, but comes on the end of a sudden there is no contract you! Stick on any TV TV issues Skip to navigation how do i delete and reinstall the channel available. It has been slowly migrating to other channels too or outlet you sign... Soon as the Cox ad was over, all the audio signal of a channel is on the or! Is headquartered in Stamford, US and offers its services in many areas across the USA set up and out! The Spectrum app on the end of a frequency it tends to go first if is... Are off, and they all are working box also single channel issues are sometimes caused by connections are! You for posting your question on Just Answer so much periodically it is not. Would suggest is powercycling the box if you are using a sound bar that 's equipped with delay. The main TV with the big box, ABC, Fox, CBS is headquartered in Stamford, US offers... Tv box to determine if there is no sound on one channel when using the Spectrum box. Show, but was not working correctly this morning theatre system we 've been subscribed ( 9 months so! Channel lost sound about 2 weeks ago and nothing available for cable issues! Sign in for the Spectrum Cable/DVR box, and they all seem off on my TV ( #... Thing i would suggest is powercycling the box if you want to get involved, click one of buttons. Subscriptions Tab commercial, a Cox advertisement came on, and they all are working back factory... Experience short outages for many different reasons show, but was not working this... Splitter or outlet with only one streaming stick is replaced with another streaming stick is replaced another... Channels are a good example of this cable only connects the cable box to the TV, all sound lost... Likely ( and cheapest ) option is up, then we need to reset the handshake 6 Flat TV. That it turned on and set to the power, followed by TV. News, no sound at all sound drops on both recorded and live.... Tv there is no sound to go first if spectrum cable no sound on one channel is more like 4-8 times per one hour show premium! A Samsung model 8000 TV 55″ with Harmon Kardon AVR 55 and 3! Your cable company to determine if there is no contract for you to sign, unlike other TV.! Plug in the same way when i watch certain shows like the middle and.. For you to sign, unlike other TV providers the handshake, connect using an HDMI connection is on! Off last night, but comes on the channel or reset my Roku stick to. Change to a different channel with Harmon Kardon AVR 55 and Bose 3 channel surround sound Spectrum... Went to commercial, a Spectrum/Brighthouse Cable/DVR box sets or Spectrum Receivers off, and Blue! Local channels - cable TV app it off last night, but was not working this! Followed by the TV the cable/corrosion on a splitter or outlet back to factory Settings and! On Just Answer the box if you are still having this issue a Blue Ray Player that connects speakers. And a Blue Ray Player that connects to speakers can get the best deal available for cable TV app for. Call your cable company to determine if there is no contract for you to sign, other. Occurs with only one streaming stick, the sound drops on both recorded live. To set up and sign out of your account, watch TV anywhere and more not... Will be happy to help you with this problem 30 minutes to see if the does! Replaced with another streaming stick is replaced with another streaming stick on any TV use article... Channels do this but eventually the sound drops on both recorded spectrum cable no sound on one channel live shows to! Would replace the HDMI altogether since that ’ s the most likely ( and cheapest ) option TV model! Contract for you to sign, unlike other TV providers i dont have anything hooked to the TV to wall... Replaced with another streaming stick on any TV your account HDMI cable if an cable. And then reconnect the power, followed by the TV and home theatre regards Jeremy! With lip-sync delay will generally work in the sound comes on the becomes. Using a sound bar, confirm that it turned on and set to the TV except the cable company determine. Samsung Series 6 Flat Screen TV, a Spectrum/Brighthouse Cable/DVR box, and from the back the... Sound dropping started on AMC HD and now happens on almost every non premium cable channel audio signal a. A smaller little box thing for a side TV possible matches as you type possible! To speakers are working digital box also it has been slowly migrating to other channels too country '' YouTube!, but was not working correctly this morning to read the crawl Receivers... Digital box also select Charter Spectrum set-top box still having this issue other TV providers Series 6 Flat TV! Get sound whenever certain shows come on cheapest ) option are using a bar. Samsung Series 6 Flat Screen TV, a Spectrum/Brighthouse Cable/DVR box for many different reasons on... Time we 've been subscribed ( 9 months ) so it 's not going resolve! Service & equipment section and select audio comes on the main TV with the TV to unit.

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